Kids HQ

Frequently Asked Questions

• What age group is Kids HQ suitable for?
  Kids HQ is best suited for children aged 1–8 years old, with dedicated toddler-friendly areas and activities for younger kids.
• What activities are available at Kids HQ?
  Children can enjoy a three-story soft play structure with slides, ball pits, trampolines, climbing obstacles, crawling tunnels, and creative play spaces.
• Is there a toddler-friendly area?
  Yes. Younger children and toddlers can enjoy softer play areas designed specifically for their age group. Children under 3 must be accompanied by an adult.
• What is the Kids HQ Drop-Off Service?
  The 1-Month Drop-Off Service is a supervised weekday program for children aged 3–7, offering arts and crafts, physical activities, and play sessions under the care of qualified child minders.
• What are the timings for the Drop-Off Service?
  The service runs Monday to Thursday from 9:00 AM to 2:00 PM and is not available on public holidays.
• Can children under 3 join the drop-off program?
  No. The drop-off service is only available for children aged 3 years and above.
• Do children need to bring food?
  Yes. Parents are asked to provide a packed lunch for children attending the drop-off program.
• What is the Cat Café at Kids HQ?
  The Cat Café is a special interactive experience where children can spend time with cats in a supervised environment. Kids’ entry tickets include 30 minutes of Cat Café access, while adults pay separately at the venue.
• Is the Cat Café included in the ticket?
  For children, general admission includes 30 minutes of Cat Café access. Adults pay an additional fee directly at the venue.
• Is Kids HQ suitable for birthday parties?
  Yes, it’s a popular venue for birthday celebrations and playdates due to its large activity spaces and family-friendly setup.
• Is Kids HQ indoors?
  Yes, it is a fully indoor venue, making it a great option year-round and during hot weather.
• What age is Kids HQ suitable for?
  Kids HQ is suitable for babies, toddlers, and children up to 8 years old.
• How much does entry to Kids HQ cost?
  Entry to Kids HQ starts from AED 45 per child.
• What days and times is the drop-off service available at Kids HQ?
  The drop-off service at Kids HQ is available Monday to Thursday, from 9 AM to 2 PM.
• How long is the drop-off programme at Kids HQ?
  The drop-off programme at Kids HQ runs for 5 hours, from 9 AM to 2 PM.
• What does the drop-off programme at Kids HQ include?
  The drop-off programme at Kids HQ includes supervised play, arts and crafts, physical activities, and interactive games.
• Who supervises children during the Kids HQ drop-off programme?
  Children at the Kids HQ drop-off programme are supervised by qualified, First Aid-certified child minders and caretakers.
• What should children bring to the Kids HQ drop-off programme?
  Children attending the Kids HQ drop-off programme should bring a packed lunch.
• Is the Kids HQ drop-off service available on public holidays?
  No, the Kids HQ drop-off service is not available on public holidays.
• Can children under 3 years old use the Kids HQ drop-off service?
  No, the Kids HQ drop-off service is available for children aged 3 to 7 years only.
• Do toddlers under 3 years old need an adult at Kids HQ?
  Yes, toddlers under 3 years old must be accompanied by an adult at Kids HQ.
• How long is the Cat Café experience at Kids HQ?
  General Entry tickets at Kids HQ include 30 minutes of access to the Cat Café.
• Can adults visit the Cat Café at Kids HQ?
  Yes, adults can visit the Cat Café at Kids HQ for AED 30 per person, payable at the venue.
• Does Kids HQ offer birthday parties?
  Yes, Kids HQ offers birthday party packages with access to the play areas and customisable options.
• Does Kids HQ offer playdates?
  Yes, Kids HQ is suitable for playdates and group outings.