كوالا كيدز

Place is interesting, however the Cleanliness is unacceptable for toddlers playground . Place was really dirty with stains everywhere. I had to tell the staff to put toddler music as they were putting on some techno remix of crazy frog :D

We are very disappointed with the experience. We went here as it advertises that it is free for People of determination. My son is neurodivergent and has autism (and has the Sanad for PODs card). We’re here all summer so want to try new places. But they charged us 50 AED. In addition, it is advertised as being suitable for children up to 10 years old. My son is 7 and we found it very baby-ish. Maybe more suitable up to 6 years old.

I am disappointed with my experience. Today (Feb. 24, 2026) at around 4:00 PM, while taking a driving lesson in Al Quoz, I experienced a sudden and urgent need to use the bathroom. I stopped at Koala Amusement & theme park Al Quoz and politely asked if I could use the restroom. I was refused access purely on the basis that I did not have a child with me playing inside their amusement park. I explained and asked twice. The staff even consulted another staff member, yet both still chose to deny me access. At no point was any empathy or flexibility shown. I am pregnant, and frequent, uncontrollable urges to urinate are a real and unavoidable physical condition. However, pregnancy aside, denying a person access to a restroom in an emergency reflects a serious lack of basic human decency, all of which could have been easily avoided with a small act of compassion. I am not asking for special treatment. I am asking for basic dignity and humanity. Businesses should seriously reflect on the values they are teaching their and strongly urge management to review both their policies and staff training.